Can the number of cryptos I receive differ from my order?

Answer: Only if you pay by SEPA bank transfer payment method.

 

Common payment methods


If you paid by iDEAL, Bancontact, Sofort, Giropay or MyBank, you’ll get the
amount for which the order has been confirmed.


SEPA bank transfer


If you paid by bank transfer, we’ll only purchase the order (at the exchange) once we have received the money in our bank account. A bank transfer can take up to three working days. So, if you pay by direct bank transfer, the rate from the moment that we receive the money in our bank account applies.