Your order expires when your payment has not been made on time. The time before an order expires depends on the type of order. Please find the information relevant for your order type below.
Buy order expiration
Buy orders expire if no payment is made within 15 minutes after creating the order. This is because we lock the price and the amount of coins you receive when you place your order.
Sell order expiration
Sell orders expire if nothing is received within 15 minutes after creating the order. You will receive a green alert message when the funds for your sell order have been received.