Wrong wallet? What do to now?

If the system gives the error "wrong wallet", please contact support with your correct wallet address for this cryptocurrency and if needed the corresponding destination tag/message.
Support shall correct the wallet and set the order to processing again.

This might be the case when you:

• Use a hosted wallet for Ripple (XRP); next to a wallet address, this wallet also requires a destination tag. 
• Use a hosted wallet for voor NXT (NXT); next to a wallet address, this wallet also requires a message. 
• Submitted a wallet address of another coin. 
• The message/payment id/destination tag that you used is incorrect.

Contact page:https://www.litebit.eu/en/contact